Once we receive your order, you will be emailed confirmation of receipt of your order.
How long will it take to arrive?
As a made to order product, delivery usually takes place within 10-14 working days, however, we have no control over any disruption to the Postal Services. We do ask that you please allow up to 21 days before we can investigate any non-delivered items.
How will it be delivered?
This will be dependent on the size of your order, but all UK deliveries are generally made using Royal Mail.
How much will it cost?
Postage and packing on all UK (includes Northern Ireland, Highlands and Islands) orders over £40.00 is FREE. UK orders under £40.00 have a £2.95 delivery charge.
We deliver Worldwide with a flat rate per order of £4.95.
We want you to be completely satisfied with your NuSpecs shopping experience and with the goods purchased. WE OFFER A NO QUIBBLE 100% QUALITY 14 DAY MONEY BACK GUARANTEE.
If you are dissatisfied with your goods in any way you may return these within 14 days of receipt for a full refund or exchange of goods.
Goods must be returned in original condition, complete with all the original packaging to:
Eyewear Worldwide Limited
32-33 Cowcross Street
London, EC1M 6DF
Please advise us in writing whether you require replacement of the item or a full refund and the reason for the return:
Please note you will be responsible for the costs of returning goods to us. If goods are being returned because they are faulty or were delivered to you in error, we will reimburse your postage costs for return. We recommend that you send the item recorded delivery, or that you request a certificate of posting from the Post Office.
On receipt of your returned goods, your account will be credited or a replacement ordered for you.
This does not affect your statutory rights as a consumer.